Terms of Service

Bluesky Wellness Clinic
Effective Date: May 2025
Last Updated: March 2026

Welcome to Bluesky Wellness Clinic (“Bluesky,” “Clinic,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, appointment scheduling tools, text messaging and email communications, and services provided by Bluesky Wellness Clinic.

By accessing our website, scheduling an appointment, submitting information, communicating with us electronically, or receiving services from us, you agree to these Terms.

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1. Services We Provide

Bluesky Wellness Clinic is a California medical clinic that offers services including:

• Immigration medical examinations, including exams related to Form I-693

• Vaccination review and administration, as medically appropriate and available

• Access to laboratory testing and related diagnostic services, as needed

• Related medical and administrative services connected to immigration physicals

Our clinic provides medical services only. We do not provide legal advice, immigration strategy, or representation before USCIS or any other government agency.

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2. No Legal Advice or Immigration Guarantee

Bluesky Wellness Clinic is a medical provider, not a law firm. Information on this website or provided by our staff is for general informational and medical service purposes only and is not legal advice.

Receiving an immigration physical, vaccinations, lab testing, or completed medical forms from our Clinic does not guarantee:

• approval of any immigration application or petition,

• acceptance of any filing by USCIS,

• waiver eligibility,

• avoidance of delays or requests for additional evidence, or

• any specific immigration outcome.

Final decisions are made by the appropriate government agency, not by our Clinic.

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3. Patient Responsibilities

You agree to provide complete, accurate, and truthful information to the Clinic. You are responsible for:

• bringing valid identification,

• bringing vaccination records and prior medical records if available,

• completing forms honestly and fully,

• following clinical instructions,

• attending required follow-up appointments if needed,

• reviewing any unsealed patient copy of documents for obvious demographic errors when provided, and

• keeping copies of records for your own files.

Incomplete, inaccurate, or misleading information may delay or prevent completion of your exam or paperwork.

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4. Immigration Physicals and Medical Documentation

Immigration medical exams must be completed in accordance with applicable medical and administrative requirements. The provider may require additional history, examination steps, vaccinations, laboratory testing, treatment documentation, or follow-up before the Clinic can complete the required medical paperwork.

We reserve the right to delay, decline, or refrain from completing or releasing medical forms if:

• required information is missing,

• required testing or vaccination documentation is incomplete,

• additional clinical review or follow-up is needed,

• a patient does not cooperate with exam requirements,

• fraud, falsification, or document tampering is suspected, or

• completion would be inconsistent with legal, regulatory, or professional requirements.

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5. Vaccinations and Lab Testing

As part of an immigration physical or related medical service, Bluesky Wellness Clinic may provide vaccinations and access to laboratory testing as needed.

You understand and agree that:

• not all vaccines or tests are included in the base exam fee unless expressly stated,

• additional charges may apply for vaccines, lab work, repeat testing, or outside services,

• some laboratory services may be performed by third-party labs,

• test turnaround times may vary and are not guaranteed,

• further follow-up may be needed depending on results.

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6. Appointments, Cancellations, No-Shows, and Late Arrivals

Appointments are subject to availability.

Cancellation Policy: Appointments canceled with less than [24 hours] notice may be subject to a cancellation fee.
No-Show Policy: Failure to appear for an appointment may result in a no-show fee and may require prepayment before rescheduling.
Late Arrivals: Patients who arrive late may need to reschedule depending on provider availability.

We reserve the right to reschedule appointments due to provider availability, emergencies, staffing issues, equipment issues, or other operational needs.

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7. Fees, Payment, and Refunds

Fees for services may include charges for:

• office visit or exam,

• vaccinations,

• laboratory testing,

• administrative processing,

• form completion or reissuance,

• follow-up visits,

• other medically necessary services.

Unless otherwise stated in writing:

• payment is due at or before the time of service,

• quoted fees may not include additional services that become necessary after the initial visit,

• charges for professional services already rendered are non-refundable,

• charges for vaccines administered, lab work ordered, and forms prepared are generally non-refundable.

Refunds are not provided for delays caused by missing records, incomplete history, failure to complete follow-up steps, government processing delays, or immigration decisions.

If a correction is required because of a Clinic clerical error, we will address it appropriately. If rework is required because of incorrect patient information, missing documents, opened sealed packets, expired records, missed deadlines, or changed requirements, additional fees may apply.

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8. Text Messaging, Calls, and Email Communications

By providing your phone number and email address, you consent to receive communications from Bluesky Wellness Clinic related to your care and appointments, including:

• appointment reminders,

• scheduling communications,

• intake requests,

• follow-up instructions,

• requests for records or vaccine history,

• billing and payment communications,

• notifications related to lab testing or needed next steps.

These communications may be sent by phone call, voicemail, email, or text message (SMS).

You understand and agree that:

• standard message and data rates may apply,

• text messages and standard email may not always be fully secure,

• communications may be seen by others who access your phone, email, or voicemail,

• you are responsible for providing updated contact information.

You may opt out of non-essential text messaging by notifying us, but doing so may affect our ability to communicate efficiently about your care.

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9. Marketing Communications

If Bluesky Wellness Clinic sends promotional or marketing messages, we will do so only in accordance with applicable law and your communication preferences. Consent to receive marketing messages is not required to receive medical care.

You may opt out of marketing communications at any time by following the opt-out instructions in the message or contacting the Clinic directly.

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10. Privacy

Your use of our services is also subject to our Privacy Policy and, where applicable, our Notice of Privacy Practices. These documents explain how we collect, use, protect, and disclose your personal and medical information.

By using our website and services, you acknowledge that:

• we may collect information you submit through our website, forms, calls, texts, emails, and patient intake process,

• we may use and disclose medical information as permitted or required by law for treatment, payment, healthcare operations, and related administrative purposes,

• electronic communications carry some risk of unauthorized access despite reasonable safeguards.

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11. Website Content Disclaimer

The content on this website is for general informational purposes only. It is not medical advice, legal advice, or a substitute for direct consultation with a licensed healthcare provider or qualified immigration attorney.

We make reasonable efforts to keep website content accurate, but we do not guarantee that all content is complete, current, or error-free.

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12. Not for Emergencies

Our website, contact forms, text messaging, and email communications are not for emergencies.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

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13. Minors

If the patient is a minor, a parent or legal guardian must provide consent and is responsible for compliance with these Terms, payment obligations, and communications with the Clinic, except where otherwise required by law.

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14. Respectful Conduct

We are committed to maintaining a safe and respectful environment for patients and staff. We reserve the right to refuse non-emergency service or terminate a patient relationship, to the extent permitted by law, for abusive, threatening, fraudulent, harassing, discriminatory, or unsafe conduct.

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15. Third-Party Services

Some services connected to your care may involve third parties, including laboratories, pharmacies, technology vendors, payment processors, or scheduling platforms.

Bluesky Wellness Clinic is not responsible for delays, outages, errors, or policies of third-party providers except as required by law.

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16. Intellectual Property

All content on this website, including text, logos, branding, graphics, forms, and layout, is the property of Bluesky Wellness Clinic or its licensors and may not be copied, reproduced, or used without prior written permission, except as allowed by law.

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17. Disclaimer of Warranties

To the fullest extent permitted by law, this website and related online services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, error-free operation, or compatibility with all devices or browsers.

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18. Limitation of Liability

To the fullest extent permitted by law, Bluesky Wellness Clinic and its owners, providers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• use of the website,

• inability to access the website,

• appointment delays,

• third-party lab or service delays,

• communications failures,

• immigration filing outcomes, or

• reliance on website content.

Nothing in these Terms limits liability where such limitation is prohibited by law.

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19. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles, except where federal law applies.

Any dispute arising from these Terms or your use of the website or services shall be handled in the appropriate state or federal court in California, unless otherwise required by law.

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20. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or our services after changes are posted means you accept the revised Terms.

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21. Contact Us

Bluesky Wellness Clinic
901 Campus Drive Ste 307
Daly City, CA 94015
415-347-7057
blueskywellnessclinic@gmail.com
 

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